| Titre : | Beyond the quadruple play : networking, convergence, and customer delivery - Comprehensive report | | Type de document : | texte imprimé | | Auteurs : | Ramakrishnan Ananthanarayanan, Auteur ; Michael Boland ; Henrik Basilier, Auteur | | Editeur : | Chicago - Illinois 606606-5114 [USA] : International Engineering Consortium | | Année de publication : | 2007 | | Importance : | ix-199p. | | Format : | 27,5cm | | ISBN/ISSN/EAN : | 1-931695-61-X | | Langues : | Français | | Tags : | télécommunications convergence médias | | Index. décimale : | 621.382 Télécommunications | | Résumé : | Présentation proposée par l'éditeur (4ème couverture):
" Service provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. Packaging multiple services onto a single customer-friendly bundle has actually led to positive results, including customer loyalty to service packages and a highly reduced churn rate. In addition, networks can deliver more efficient converging services, thus yielding a double win for providers as customer retention is increased and operating costs are better managed. "Beyond the Quadruple Play: Networking, Convergence, and Customer Delivery" will cover all topics related to strategies and experiences on quad-play service design and delivery. "
| | Note de contenu : |
Table des matières :
Henrik Basilier ; Jan Söderström ; Howard Green ; Hans Mikelsson ; Hans Byström; Ulf Jönsson :
Full-Service Broadband Architecture
Michael Boland : Triple and Quad Play: Who Will Win the Bundled Service Battle?
Bill Bondy : Quadruple Play Can Make or Break MSOs: Steps to Prepare
Delivering IMS to the Home: The Role of CPE to Provide Full Service Convergence
Peter Galyas ; Dante Iacovoni : Delivering IMS to the Home: The Role of CPE to Provide Full Service Convergence
Marcelo Garcia : Survival Skills in the Multi-Play Jungle: The European Perspective – NewIdeas from the Old Continent
Natalie Giroux : The Pain of Quadruple Play and How to Relieve It: A Shift in User Expectations
Jeff Gordon : Will Quad Play Be a Home Run or a Strikeout for CSPs?: The Answer May Lie in Your Customer Service
Ron Iannetta : Developing a Converged Delivery Platform for Quad-Play Services
Heather Kirksey : Seeking a Common Vision of the Converged Home
Venkat Krishnan : Quad Play Requires a Universal Service Delivery Platform: A Universal Service Delivery Platform Enables Telco, Satellite, and Cable Operators to Deploy, Brand, and Bill a Rapidly Expanding Universe of Content and Services at Lowest Cost of Ownership
Erik Larsson : Key success factors for quadruple-play services
Randy Lay : The Triple Threat and the Quadruple Play
Matthew Marnik : Redefining the Quad Play with IPTV and IMS
Haim Melamed : Future-Safe Networks – The DNA2 Uncertainty
José Morales Barroso : UETS: The Multiple-Play Next-Generation Network
Sophie Pernet : Bundles and Range Strategies: The Case of Telecom Operators
Sophie Pernet, Project Manager, Consumer Market Services, IDATE
Thomas Jurgen Quiehl : The Thing about Customers
Ramgopal Rajan : Fixed-Mobile Convergence?A Step toward Quadruple Play
Michael Roy : Beyond Triple Play: In Quadruple Play, Delivering Exceptional Customer Service Is More Critical (and Difficult) than Ever
Arjun Roychowdhury : IMS?The Ideal Architecture for Enabling Quadruple Play for Operators
Rakesh Shukla ; Naveen Hedge : Quadruple-Play Services: A New Horizon in Telecom VAS
Seymon Shur ; Ravikumar Sreedharan ; Ranjit Jagirdar ; Ramakrishnan Ananthanarayanan : Next-Generation Network Management
Hung Tuan Tran : Quad Play: A New Telecom Service Trend
George Tupy : Building the End-to-End Media Platform
Stuart Walker : Service delivery in a quad-play environment
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Beyond the quadruple play : networking, convergence, and customer delivery - Comprehensive report [texte imprimé] / Ramakrishnan Ananthanarayanan, Auteur ; Michael Boland ; Henrik Basilier, Auteur . - Chicago - Illinois 606606-5114 (300 West Adams Street, Suite 1210, USA) : International Engineering Consortium, 2007 . - ix-199p. ; 27,5cm. ISBN : 1-931695-61-X Langues : Français | Tags : | télécommunications convergence médias | | Index. décimale : | 621.382 Télécommunications | | Résumé : | Présentation proposée par l'éditeur (4ème couverture):
" Service provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. Packaging multiple services onto a single customer-friendly bundle has actually led to positive results, including customer loyalty to service packages and a highly reduced churn rate. In addition, networks can deliver more efficient converging services, thus yielding a double win for providers as customer retention is increased and operating costs are better managed. "Beyond the Quadruple Play: Networking, Convergence, and Customer Delivery" will cover all topics related to strategies and experiences on quad-play service design and delivery. "
| | Note de contenu : |
Table des matières :
Henrik Basilier ; Jan Söderström ; Howard Green ; Hans Mikelsson ; Hans Byström; Ulf Jönsson :
Full-Service Broadband Architecture
Michael Boland : Triple and Quad Play: Who Will Win the Bundled Service Battle?
Bill Bondy : Quadruple Play Can Make or Break MSOs: Steps to Prepare
Delivering IMS to the Home: The Role of CPE to Provide Full Service Convergence
Peter Galyas ; Dante Iacovoni : Delivering IMS to the Home: The Role of CPE to Provide Full Service Convergence
Marcelo Garcia : Survival Skills in the Multi-Play Jungle: The European Perspective – NewIdeas from the Old Continent
Natalie Giroux : The Pain of Quadruple Play and How to Relieve It: A Shift in User Expectations
Jeff Gordon : Will Quad Play Be a Home Run or a Strikeout for CSPs?: The Answer May Lie in Your Customer Service
Ron Iannetta : Developing a Converged Delivery Platform for Quad-Play Services
Heather Kirksey : Seeking a Common Vision of the Converged Home
Venkat Krishnan : Quad Play Requires a Universal Service Delivery Platform: A Universal Service Delivery Platform Enables Telco, Satellite, and Cable Operators to Deploy, Brand, and Bill a Rapidly Expanding Universe of Content and Services at Lowest Cost of Ownership
Erik Larsson : Key success factors for quadruple-play services
Randy Lay : The Triple Threat and the Quadruple Play
Matthew Marnik : Redefining the Quad Play with IPTV and IMS
Haim Melamed : Future-Safe Networks – The DNA2 Uncertainty
José Morales Barroso : UETS: The Multiple-Play Next-Generation Network
Sophie Pernet : Bundles and Range Strategies: The Case of Telecom Operators
Sophie Pernet, Project Manager, Consumer Market Services, IDATE
Thomas Jurgen Quiehl : The Thing about Customers
Ramgopal Rajan : Fixed-Mobile Convergence?A Step toward Quadruple Play
Michael Roy : Beyond Triple Play: In Quadruple Play, Delivering Exceptional Customer Service Is More Critical (and Difficult) than Ever
Arjun Roychowdhury : IMS?The Ideal Architecture for Enabling Quadruple Play for Operators
Rakesh Shukla ; Naveen Hedge : Quadruple-Play Services: A New Horizon in Telecom VAS
Seymon Shur ; Ravikumar Sreedharan ; Ranjit Jagirdar ; Ramakrishnan Ananthanarayanan : Next-Generation Network Management
Hung Tuan Tran : Quad Play: A New Telecom Service Trend
George Tupy : Building the End-to-End Media Platform
Stuart Walker : Service delivery in a quad-play environment
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